Education

Globe One provides definitive training on Service Management Education Services via one of our associate partners Fox IT.

Fox IT is the longest established and premier supplier of Service Management Education Services, with the largest portfolio of courses leading to recognised professional qualifications.To date, they have trained over 40,000 delegates in more than 40 countries, consistently achieving pass rates well above the global average.

However, Fox IT sees education as being more than just training courses and pass rates.  They believe that the education should also provide a more thorough understanding of the subject matter. This covers ITIL, ISO20000, COBIT and Microsoft Training.  Fox IT only uses experienced, practising consultants with a proven track record in the management and delivery of IT services to ensure that you are told the basics, given real-life examples and involved in assignments that ensure the subject matter is understood.

Their education portfolio comprises training of the following:

Awareness and Overview Courses - aimed at raising the awareness of the need for change, the best practices and providing a critical element of your business justification or communications plan

Foundation Level Courses - introduces the basic information around ITIL, ISO20000, COBIT and Microsoft Training, providing essential information about the frameworks / standards and leading to recognised qualifications

Practitioner Courses - aimed at providing practical guidance on how to define, implement, manage and operate the necessary processes and roles

Management Courses - provides a strategic insight into the management elements of service management, and provides detailed information about the overall integrated service management framework

Mentoring and Support - Fox IT is able to offer training needs analysis, tailored education programmes, briefings, workshops, one-to-one coaching and interim resources

Fox IT offers a range of delivery methods for the courses including classroom, web-based, business simulation, virtual classroom, video-cast, and pod-cast. Each method provides a learning module in itself, but can be combined to provide a blended approach to education.

For details of the Training Schedule and a full list of courses including special offers, please visit the Fox IT website at www.foxit.net.